Brand Support

Conquer Amazon hurdles with ease.
(and never speak to Amazon Support again)

Get the support you need and more to tackle account issues, swing back into action, and have your business running smoother than ever.

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Why Brand Support From Lab 916

With Lab 916, you never have to brave the complex and confusing jungle of “troubleshooting” on your own.
  
We tame every twist and turn, clear your path for and pave the road to your brand’s recovery and success.

 Not just today’s
account issues...
Everything you need for resolving
and anticipating present and future
account challenges.
OUR BRAND SUPPORT SERVICES

While others see only setbacks,  
we spot opportunities in every challenge.

Dedicated
Support

As your team of brand strategists, we resolve issues and elevate your brand while strengthening your account’s defenses against future obstacles.

Data , Insights,
& Reportin

Turn numbers into actionable strategies to keep your account thriving even after running into account complications.

Dedicated
Support

As your team of brand strategists, we resolve issues and elevate your brand while strengthening your account’s defenses against future obstacles.

Your Brand: Bold &
Trustworthy

Make shoppers feel confident by handling Amazon issues with expert savviness.

Build trust and keep your reputation strong because a brand that's reliable and proactive on the platform makes all the difference.

Our Achievements

Our Brand Support Service WINS Awards

This prestigious award highlights partners who deeply understand the Amazon Ads product suite and deliver best-in-class service.

See what our award-winning strategies are all about, why we were chosen among countless agencies, and how we can help your brand succeed.

Learn More

Our Signature Support, In Detail

Listing Issues & Updates
Catalog Management
Account Health Appeals
FBA Issue Resolution
Order Issue Resolution
Auditing.. Investigating Issues& Updates
Advertising & Promotional Issues
Shipment Management
Operational Support

Customize your Service Bundle to your exact needs

Catalog
Management
Update listing attributes
Brand Name Update
Recategorize Listings
Merge ASIN’s
Create listing variations
Fix variation reviews
Non - PPC
promotions
Create Coupons
Create promotional Discounts Listings
Organize lightning Deals
Manage Subscribe and save
Implement Small & light Program
Create bundle listingsgs
Listing
Issues
Reactivate Listings
Resolve suppressed listings
Correct Pricing errors
Address high return rate
Recover stranded inventory
Secure Missing Buy box
Customer and order support
Update Listing Attributes
Brand Name Update
Support Flatfile / Bulk file
Recategorize Listings
Merge ASIN’s
Create listing variations
Non - PPC
promotions
Create Coupons
Create promotional Discounts
Organize lightning Deals
Manage Subscribe and Save
Implement Small & Light Program
Create Bundle Listings

Our Dedicated, Innovative (Secret)
Support Strategy

2+
Average Partner Relationship
35%
Average Partner Sales Growth
$51bn
Total Partner Revenue Managed
*since 2017
250+
New Sellers Onboarded to Amazon
85+
Amazon Listings Optimized
4.5/5
4.5/5
4.5/5
4.5/5
Our Proven Track Record

Brands That Trust Our 360° Support

Our Signature Approach - more about “Value”; the value be-hind our Troubleshooting/Support Service---since the details are already in the table above; like what it means for them, what they get out of entrusting Troubleshooting/Brand Support to us, if it’s okay-Evey
Swift Issue Resolution

But “swift” here might not be what you think, because it’s not always about how fast an Amazon issue can be resolved. Many times, li

Swift Issue Resolution

But “swift” here might not be what you think, because it’s not always about how fast an Amazon issue can be resolved. Many times, li

BEFORE-&-AFTER: ISSUE RESOLUTION

Real Account Hurdles. Real Solutions.

Transforming Amazon Sales

witnessed a dramatic transformation
under our guidance

$40K
$145K
Net ROI improved by over 75%
Lab 916's Commitment

More Than An Amazon Agency.
We’re Your Troubleshooting Ally.

$251
Better than last month
14%

Reliable, Long-Term Brand Advocate

We act as an integral part of your team, not just as another agency troubleshooting account issues separately. Whether you’re new to selling or scaling a large business, we’re your go-to partner for dealing with Amazon account issues. Count on us to handle every challenge with professionalism and commitment.

Unwavering support. Always.
certifications & award

Amazon Trusted Partner

Success Story

We’re the best Amazon
partner
you’ll work with.

Their words, not just ours.

“I have been a client of Lab 916 for over 4 years now. They have more than doubled my sales and profitability in that period. They’re a team of Amazon and E-commerce experts. What I like most about Lab 916 is that they are a joy to work with. They make the complex simple... I have utilized other Amazon consulting firms, and Lab 916 far exceeds every experience I have had. I strongly recommend Lab 916. “

Chris Johnson
Rapid Brands
Success Story

We’re the best Amazon
partner
you’ll work with.

Services
Other Agencies
In-house Hires & Freelancers
SERVICES
EXPERTISE
BRANDING
CREATIVES
& SOFTWARE
STRATEGY
EFFICIENCY/
EXPENDITURE

Overcome Account Setbacks & Keep
Winning.